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OLIVE & ONYX

SALON POLICIES

Olive + Onyx is by appointment only. 

Color services require a non-refundable deposit (varies based on service) to book, as well as a credit card on file.
Deposits are non-refundable will be credited toward your service as long as you reschedule abiding by the following cancellation policies:
  • 48 hours notice is required for cancellation/rescheduling. 
  • if you cancel, reschedule, or change services less than 48 hours in advance, there is a cancellation fee due of 50% of the services booked.
  • Any same day cancellations or no showed appointments will incur a 100% cancelation fee.

We do not give refunds, however we always want you to be happy with your hair. Please let us know within 3 days if you are not absolutely in love with your hair so we may find a resolution.

All extension services require 72 hours notice for cancellation or will be subject to 50% cancellation fee.  

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