OLIVE & ONYX
SALON POLICIES
Olive + Onyx is by appointment only.
Color services require a non-refundable deposit (varies based on service) to book, as well as a credit card on file.
Deposits are non-refundable will be credited toward your service as long as you reschedule abiding by the following cancellation policies:
We do not give refunds, however we always want you to be happy with your hair. Please let us know within 3 days if you are not absolutely in love with your hair so we may find a resolution.
All extension services require 72 hours notice for cancellation or will be subject to 50% cancellation fee.
Deposits are non-refundable will be credited toward your service as long as you reschedule abiding by the following cancellation policies:
- 48 hours notice is required for cancellation/rescheduling.
- if you cancel, reschedule, or change services less than 48 hours in advance, there is a cancellation fee due of 50% of the services booked.
- Any same day cancellations or no showed appointments will incur a 100% cancelation fee.
We do not give refunds, however we always want you to be happy with your hair. Please let us know within 3 days if you are not absolutely in love with your hair so we may find a resolution.
All extension services require 72 hours notice for cancellation or will be subject to 50% cancellation fee.