Color services require a non-refundable deposit (varies based on service) to book, as well as a credit card on file.
Deposits are non-refundable will be credited toward your service as long as you reschedule abiding by the following cancellation policies:
- 48 hours notice is required for cancellation/rescheduling.
- if you cancel less than 48 hours in advance, there is a cancellation fee due of either 25% (more than 24 hours notice) or 50% (less than 24 hours notice) of the services booked.
- Any same day cancellations or no showed appointments will incur a 100% cancelation fee. This also includes same day service changes.
We do not give refunds, however we always want you to be happy with your hair. Please let us know within 3 days if you are not absolutely in love with your hair so we may find a resolution.
All extension services require 72 hours notice for cancellation or will be subject to 50% cancellation fee.